We have three methods of payment: card on delivery, cash on delivery & pay by card online. You can state your method of payment before checkout on our website. Please take time to read and check your order at each stage before submitting your order to us. The orders made are in euro € , please make sure to use our Fuel Price Calculator application before making an order so you are informed on how many litres of fuel you will receive for the amount paid.
Once submitted, you will receive an email with your order details and an sms on your phone acknowledging that we have received your order. If we are unable to supply you with the serivce or cannot complete your order for any reason, or if we cannot meet your requested delivery date, or because of an error in the price and Fuel Price Calculator located on our site, we will inform you of this by email or telephone and will not process your order.
Once placed you cannot manually cancel your order but you can contact us through email at info@nnfuels.com or phone 25-335300 so we can cancel your order at least 24hours before arranged delivery.
DELIVERIES
Please select your preferred delivery date and time slot through our website order system. If the designated time slot is not available this means that another customer has booked the service at the specific time therefore you will not be able to proceed to checkout until you select a timeslot within our available delivery hours.
Our delivery team relies on you to be present at the time of delivery. If no one is available at your address to accept our service and pay for the product (if you selected to pay by cash on delivery, or by card on delivery), we will contact you to arrange a new delivery time. No order will be handed over to the customer without payment being completed.
Sometimes our delivery to you may be affected by an Event Outside Our Control (EOOC), for example heavy traffic. In this event we will contact you as soon as reasonably possible to notify you. Our obligations under contract will be suspended at this time and reinstated once the EOOC has cleared. Where the EOOC affects our delivery to you, we will arrange a new delivery date and hour with you. You may cancel a contract affected by an EOOC which has continued for more than 30 days by contacting us. If you wish to cancel we will refund the price you have paid.
PRICES AND PAYMENT
All prices already include VAT at appropriate rates.
CARD PAYMENTS
Our card payment methods are secured and encrypted and we do not store directly any financial data about the customers card payment details on our website.
CANCELLATION
If you are a customer, you have a legal right to cancel your order 24hours prior delivery. In the event of cancellation you will be refunded the price you paid if your payment method was pay by card online.
YOUR PERSONAL INFORMATION
We take our customers privacy very seriously. For more information, please see our Privacy Policy.
COPYRIGHT
Unless otherwise stated, all rights, including copyright, on the website www.nnfuels.com are owned and controlled for these purposes by NIKOS S NIKOLAIDIS LTD. When accessing our website you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these pages for any other purpose whatsoever, in any medium, without the prior written permission of NIKOS S NIKOLAIDIS LTD.
MARKETING
Only with your consent we will use information about you to make marketing offers via email, telephone and email based on your product(s) preferences. If you opt-out from hearing from us or approved third parties via the login screen, you will only be contacted by us regarding service issues including, but not exclusively, order confirmation and delivery confirmation, significant changes to terms and conditions and informational, non-marketing emails.
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.